Shipping Policy

Shipping Policy

Total Delivery Date = Processing Date (1-5 days) + Shipping Date (depends on the Delivery Method you prefer to use on your order)

Shipping Policies Item

1.IF YOU ARE ONE OF THESE COUNTRIES BELOW, THERE ARE TWO SHIPPING POLICIES:

Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, France, Georgia, Germany, Gibraltar, Greece, Hong Kong SAR, Hungary, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Malaysia, Mayotte, Moldova, Myanmar (Burma), Netherlands, New Zealand, Norway, Philippines, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam, Cambodia, Mongolia, Malta, Réunion

  • Standard Shipping: $3.99 USD, Shipping takes 7-12 days
  • Free Shipping on Order Over $49.99 , Shipping takes 7-12 days
  • Express: $6.99 ,Shipping takes 5-9 days
  • Fedex: $16.99, SHipping takes 4-7 days

2.Rest of world(countries not included in the above)

  • Standard Shipping: $3.99 USD, Shipping takes 7-12 days
  • Free Shipping on Order Over $49.99 , Shipping takes 7-12 days
  • Express: $6.99 ,Shipping takes 5-9 days
  • Fedex: $16.99, SHipping takes 4-7 days

 

Processing Time

Most Orders(Except the custom-made costumes) will be Processing in 1-5 business days.

  • Contact us

Email: service@zolliemake.com

Mobile: US+15074070276 / CN+8618924523611

Tel: +15074070276 (English Support, Accept SMS contact, Customer service: Customer Service Hours: Monday - Saturday 9:00 a.m. - 6:00 p.m. CST. Except statutory holidays.)

  • Address:

ROOM A1-13, FLOOR 3,YEE LIM INDUSTRIAL CENTRE,2-28 KWAI LOK STREET,KWAI CHUNG, Hongkong

IS SHIPPING FREE?
Free shipping over $49
HOW LONG WILL MY ORDER TAKE TOBE DISPATCHED?
1 to 3 business days. Some items are custom, however, and may takes lightly longer during the holidays. Please contact us first(Service@Zolliemake.com) for more details.
 HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Usually, shipping time takes 7~12 days to arrive after dispatch. During rush days, please estimate extra 5 business days more than usual.
 CAN ITRACK MY ORDER?
2-3 working days after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.
CAN I CHANGE MY ADDRESS?
Please contact us (Service@Zolliemake.com) before your item has been dispatched.
CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Yes, we offer worldwide shipping (with the exception of a few countries)